REFUND, EXCHANGE & CANCELATION POLICY
Last updated: April 17, 2025
Thank you for shopping at Aasal.
Your satisfaction is our top priority. We design our products to bring you happiness, and we stand by that promise.
If, for any reason, you are not completely satisfied with your purchase, we invite you to review our refund and exchange policy.
The following terms are applicable for any products that You purchased with Us.
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Upon delivery, you’ll have the opportunity to inspect your order. Please take a moment to check it carefully, as refunds can only be processed immediately for the entire order. Keep in mind, If you choose to return it at delivery, the return shipping fee will be your responsibility.
Cancelling and Editing Orders Policy:
We understand that you may occasionally need to adjust your order. That’s why we allow cancellations or modifications within 4 hours of order placement. After this period, cancellations will no longer be possible.
To confirm your cancellation, please reach out to us via:
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Email: asalscarves@gmail.com
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Social media accounts
Refund and Exchange Policy:
If your order is incorrect or defective, we are happy to assist you within 72 hours of receiving your order, provided the product is in its original condition:
- Unworn and unwashed.
- With all tags attached.
- Returned in its original packaging.
(After this period, we will not be able to process exchanges or refunds, regardless of the situation.)
To begin the exchange or return process, please reach out to us via:
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Email: asalscarves@gmail.com
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Social media accounts
and we will coordinate with our operations and shipping team to resolve it as fast as possible.
If an item is exchanged or refunded based on the customer's preference (not due to an error or defect), the product must be new, unworn, with tags attached, and in its original packaging. The customer is responsible for return shipping fees, separate from the initial shipping fee. If a refund is requested, the return shipping cost will be deducted from the refunded amount.
"Aasal has the right to deny any refund or exchange requests for products that show signs of use or damage."
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If there is an issue with your order or a defect, we are happy to assist you within 72 hours of delivery, provided the product is in its original condition. While our quality assurance team inspects all items carefully, we recommend checking your order immediately upon receipt. Any issues must be reported within 72 hours. After this period, we are unable to offer exchanges or refunds, regardless of the situation.
